For Jura Capresso parts and
service inquiries, please email us Sales@PartsGuru.com
A flat labor rate of $250 to
$450 is charged, depending on the model (see
below), to repair and service each machine.
This includes complimentary cleaning, descaling, sanitizing,
and maintenance of the brew group. Cost of parts needed to fix the machine and Return Shipping via UPS Ground will be added to the flat labor rate. Please fill out
the shipping instructions and include it in the box. When
shipping the machine, please explain in detail the issues you are
experiencing with your Jura Capresso machine. Provide prior maintenance history of the machine as well. That will help our technicians with diagnosing the malfunction and expedite the repair process.
We will repair the machine and return it
to you within two to three weeks (subject to parts
availability and repair volume).
CLICK HERE for shipping
** How is the Repair Cost calculated?
Flat labor rate is applied to each machine depending on the Jura Capresso model plus cost of parts. Parts prices will be used as displayed on our website (www.shop.partsguru.com).
Repaired machines are returned via UPS. Customer is responsible for shipping the machine both inbound and outbound.
For example: If you ship Jura E8 for repairs that uses parts of $75 value, the final repair cost will be $350 (see below).
Flat Labor Rate + Cost of Parts + Return Shipping via UPS
$250 + 75 + $25 (estimate used for this example)
Final Repair Cost = $350.